Support and services

We're committed to providing reliable support services to help you succeed in your security installations

Helping you deliver the best service possible to your clients

We know that installing a security system can be a complex process, and sometimes unexpected issues can arise. That's why we offer comprehensive support services to help you with any technical questions or concerns you may have.

Multicom lifetime warranty

We're committed to providing the best quality and reliability in all our products. That's why we offer a lifetime warranty. If anything goes wrong, we'll be there to fix it for you, so you can focus on delivering exceptional installations to your clients.

Multicom Lifetime Warranty
Multicom 15 year technology guarantee

Multicom 15-year technology guarantee

We understand that technology is constantly evolving, and we want to ensure that our products remain at the forefront of the latest advancements. So you can always offer your clients the latest technology, we offer a 15-year technology guarantee which means that if the technology used in our products becomes outdated, we'll upgrade them for you.

Australian based support services

Our team is available to provide emergency support, so you can have peace of mind knowing that you can get help when you need it. We don’t use outsourced overseas call centres or automated voice systems. When you call us, you will speak directly to our Multicom Systems technicians here in Australia.

Multicom Systems Australian based support
Multicom Systems comprehensive library of installation manuals

Comprehensive documentation library

We offer a comprehensive library of alarm panel manuals to help you troubleshoot common issues and ensure that your installations are operating at their best. Our team is always available to provide guidance and advice on how to operate our products effectively, so you can deliver the best possible results to your clients.